Shipping policy
SHIPPING & DELIVERY POLICY:
1. OVERVIEW & GENERAL DISCLAIMER
1.1. Digital Nature of Services:
All transactions made through the annoyingprod.com platform (operating under the registered entity Annoying Productions) in support of the film ROAM_ANTICS_, as of the date of drafting of this Agreement, are strictly for digital content, online services, and digital ticketing for experiential events.
1.2. No Physical Shipping:
As of the date of drafting of this Agreement, NO PHYSICAL MERCHANDISE WILL BE SHIPPED. By completing a purchase, the buyer acknowledges that any physical address collected at checkout is strictly for billing, tax calculation, and fraud prevention purposes (as detailed in our Terms of Service at https://annoyingprod.com/policies/terms-of-service), and not for physical delivery.
2. ORDER PROCESSING & MANUAL APPROVAL
2.1. Manual Review:
Important Notice: All orders are subject to manual review and approval by Annoying Productions prior to fulfillment. Orders are not processed instantaneously.
3. DELIVERY OF PURE DIGITAL GOODS
(Applicable, but not limited to: "Certificate of Delusional Impulsivity" / "Wish You Were Here! - The Unhinged Postcard")
3.1. Delivery Mechanism:
Digital files are delivered automatically via our system only after the order has been manually verified and approved. Delivery is executed exclusively via the email address provided by the buyer at checkout.
3.2. Execution of Delivery:
The legal obligation of delivery is considered fulfilled in its entirety at the exact timestamp the automated email containing the file or access link is dispatched from our servers.
3.3. Statutory Waiver Trigger:
As strictly outlined in our Refund Policy (https://annoyingprod.com/policies/refund-policy) and Terms of Service (https://annoyingprod.com/policies/terms-of-service), the dispatch of this digital file constitutes the execution of the digital contract, triggering the buyer's explicit waiver of their 14-day statutory right of withdrawal.
4. DELIVERY OF ONLINE EVENTS AND CONSULTATIONS
(Applicable, but not limited to: "Lost & Processed" / "Creative Surgery")
4.1. Delivery Mechanism:
For scheduled remote services, delivery constitutes the dispatch of an email containing digital access links (e.g., Zoom), scheduling directives, and preparatory instructions, following manual order approval.
5. DELIVERY OF PHYSICAL LEISURE EVENTS
(Applicable, but not limited to: "Peep Show! - A Private Screening")
5.1. Delivery Mechanism:
For the physical screening event, delivery constitutes the future dispatch of digital invitations, location details, and RSVP mechanisms via email.
5.2. Timeline (TBA):
As detailed in Section 21 of our Terms of Service (https://annoyingprod.com/policies/terms-of-service), this perk pertains to an independent film in active production. Therefore, the exact date of the event and the subsequent delivery of the digital invitation is strictly "To Be Announced" (TBA), subject to production realities.
6. BUYER’S RESPONSIBILITY AND LIABILITY
6.1. Email Accuracy:
The buyer bears sole legal responsibility for providing a valid, accurate, and actively monitored email address at the time of checkout.
6.2. Disclaimer of Liability:
Annoying Productions accepts no liability for the non-receipt of digital goods, event access links, or invitations resulting from buyer errors (e.g., typographical errors in the email address), third-party spam/promotional filters, or server rejections.
6.3. Technical Compatibility:
As stated in Section 15.6 of our Terms of Service (https://annoyingprod.com/policies/terms-of-service), failure to access successfully delivered digital content due to buyer-side technical issues, lack of compatible software, or negligence does not constitute a breach of delivery on our part and invalidates any claim for a refund.
7. Contact Details:
Inquiries regarding our Shipping Policy must be sent directly to roamantics@annoyingprod.com utilizing the exact subject line: "URGENT: RESOLUTION REQUEST + [YOUR ORDER NUMBER] + [YOUR FULL NAME]".